Global Affairs
Information and Engagement Officer 80 - 100 %
Start of employment as per 17 August 2026 or upon agreement, permanent employmentThe Global Affairs Office at the University of Zurich (UZH) fosters and maintains the university's global engagement with partner institutions and key actors across the international (higher) education landscape and academic community. Its mission is to strengthen UZH's international networks and enhance its global visibility. The office supports the Executive Board in shaping the university's external relations and coordinates the implementation of UZH's internationalisation strategy.
Do you enjoy organising information, working with digital tools, and helping teams make better use of data and platforms? Are you also comfortable drafting clear texts and contributing to how an international office engages with its partners?
The Global Affairs Office of the University of Zurich is looking for an Information and Engagement Officer to support communication, website management, and information systems across the office. The role combines content and engagement tasks with hands-on work in digital platforms and information management tools.
This position is particularly suited for someone who is curious, organised, and comfortable working with digital tools and structured information, and who is interested in learning more about international collaboration and internationalisation in higher education.
Your responsibilities
In this role, you will work closely with colleagues across the Global Affairs Office and support a range of activities related to information management, digital platforms, the communication of international activities, as well as supporting with office-wide initiatives.
Your key responsibilities include: Information management & data systems:
External and internal communication and support of office-wide activities:
Your key responsibilities include: Information management & data systems:
- Act as an in-house CRM key user and service point, supporting colleagues in translating their plans into events, forms, and communications within the CRM, and contributing to the development, adaptation, and consistent use of CRM processes across the office.
- Ensure a high level of data quality within the CRM, including managing deduplication processes and supporting colleagues in maintaining accurate and consistent data input.
- Maintain and structure information related to international partnerships, activities, and stakeholders, and support the integration of relationship management and communication activities into central systems.
- Support data management, analysis, and reporting activities related to office initiatives and operations.
- Assist colleagues in segmenting and using the database to reach relevant target audiences for their projects and initiatives.
- Contribute to the development and application of monitoring and tracking approaches for external outreach, using analytics tools (e.g. Matomo, LinkedIn Analytics, CRM), and prepare short reports and analyses where required.
External and internal communication and support of office-wide activities:
- Coordinate and maintain external website content using the university's content management system (CMS) and support internal information sharing through the university's SharePoint platform.
- Draft and edit short texts in English on UZH's international activities, partnerships, and research collaborations for websites, newsletters, event materials, and other formats.
- Prepare social media content (particularly LinkedIn) for publication via the university's central communication channels.
- Support the planning and implementation of office projects, initiatives, and events, contributing to the smooth coordination of activities across the Global Affairs Office.
- Contribute flexibly to office priorities and support colleagues where coordination or operational assistance is needed.
- Support the coordination and management of high-level gifts and giveaways used in official visits and international engagements.
Your profile
You hold a Bachelor's degree or an equivalent qualification and have around one to two years of relevant professional experience, which may include internships.
You write clear and engaging texts in English and can adapt messages to different audiences and formats. You enjoy working with structured information and digital platforms and are curious about how communication channels, digital tools, and data can support international collaboration in higher education.
You work confidently with Office 365 and its collaboration tools (e.g. SharePoint, Teams, Outlook) and are comfortable working with structured information and datasets, including CRM platforms and databases. Familiarity with website content management systems and professional social media platforms such as LinkedIn would be beneficial. Experience with CRM systems and databases is an advantage, as is an interest in learning and working with new digital tools and software. Experience with CMS platforms and with event invitation and booking processes (e.g. guest management) is considered an asset.
Excellent written English is essential; German is an asset.
You work in a structured and reliable way and prioritise tasks effectively. At the same time, you remain flexible and solution-oriented when several activities run in parallel and contribute to a collaborative team environment with a service-oriented mindset. A sense of humour and a positive, pragmatic attitude are highly valued. If this sounds like you, we look forward to receiving your application.
You write clear and engaging texts in English and can adapt messages to different audiences and formats. You enjoy working with structured information and digital platforms and are curious about how communication channels, digital tools, and data can support international collaboration in higher education.
You work confidently with Office 365 and its collaboration tools (e.g. SharePoint, Teams, Outlook) and are comfortable working with structured information and datasets, including CRM platforms and databases. Familiarity with website content management systems and professional social media platforms such as LinkedIn would be beneficial. Experience with CRM systems and databases is an advantage, as is an interest in learning and working with new digital tools and software. Experience with CMS platforms and with event invitation and booking processes (e.g. guest management) is considered an asset.
Excellent written English is essential; German is an asset.
You work in a structured and reliable way and prioritise tasks effectively. At the same time, you remain flexible and solution-oriented when several activities run in parallel and contribute to a collaborative team environment with a service-oriented mindset. A sense of humour and a positive, pragmatic attitude are highly valued. If this sounds like you, we look forward to receiving your application.
Information on your application
Please submit your application as one PDF file. Please submit your application file (CV, reference letters, diplomas and video introduction) by 19 April 2026.As part of your application, please also include a short video introduction (max. 3 minutes) in which you briefly introduce yourself, describe your motivation for applying to this position, explain your interest in working in an international university environment, and outline why you believe you would be a good fit for the role.
Please upload the video to a cloud platform (e.g. OneDrive, Google Drive, Dropbox, or an unlisted YouTube/Vimeo link) and include the accessible link in your application, ensuring that it can be viewed without login restrictions.
Please name the video file using the following format: LastName_FirstName_UZH_GlobalAffairs_Video
First-round interviews will take place in person at the UZH Main Building during the first week of May 2026.
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Questions about the job
Raphael Kunz Deputy Head Global Affairs
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Questions about the application procedure
Larissa Nina Albrecht Engagement and Operations Officer
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Working at UZH
The University of Zurich, Switzerland's largest university, offers a range of attractive positions in various subject areas and professional fields. With around 10,000 employees and currently 12 professional apprenticeship streams the University offers an inspiring working environment on cutting-edge research and top-class education. Put your talent and skills to work with us. Find out more about UZH as an employer!
More → https://www.uzh.ch/en/explore/work.html
Please apply via our job portal www.jobs.uzh.ch.
The University of Zurich, Switzerland's largest university, offers a range of attractive positions in various subject areas and professional fields. With around 10,000 employees and currently 12 professional apprenticeship streams the University offers an inspiring working environment on cutting-edge research and top-class education. Put your talent and skills to work with us. Find out more about UZH as an employer!
More → https://www.uzh.ch/en/explore/work.html
Please apply via our job portal www.jobs.uzh.ch.
Working at UZH
The University of Zurich, Switzerland's largest university, offers a range of attractive positions in various subject areas and professional fields. With around 10,000 employees and currently 12 professional apprenticeship streams the University offers an inspiring working environment on cutting-edge research and top-class education. Put your talent and skills to work with us. Find out more about UZH as an employer!
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